Friday, November 21, 2008
4111 Meramec Street  St. Louis, MO 63116-2517314-772-8800

The Repair Process

The following illustration shows the basic steps involved in the repair process of your vehicle. The steps are numbered to make it easy to follow the flow of the entire process.

We are committed to providing you and your vehicle the best possible service. If you have any questions regarding the repair process, please don't hesitate to contact us.

Step 1


Estimate Prepared

Step 2


Estimated Completion
Date Given

Step 3


Owner Signs
Repair Authorization

Step 4


Insurance Negotiation Completed
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Step 8


Vehicle Disassembled
& Reinspected

Step 7


Vehicle Scheduled
For Repairs

Step 6


Parts Received

Step 5


Parts Ordered
Via Fax Machine
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Step 9


Supplement Report Written
(If Necessary)

Step 10


Supplement Approved

Step 11


Additional Parts Ordered
(If Necessary)

Step 12


Scheduled Completion
Date Given
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Step 16


Priming, Sealing &
Corrosion Protection

Step 15


New Panels
Prepared & Installed

Step 14


Unibody Repair

Step 13


Structural and
Body Repairs
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Step 17


Work Inspected, Initial Testing. Ready For Paint

Step 18


Ready For Paint, Confirmed Completion Date Given

Step 19


Pressure Wash & Chemical Clean

Step 20


Vehicle Prepped,Primed, Sanded & Sealed
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Step 24


Repairs Complete

Step 23


Reassembly, Wheel Alignment, Air Conditioning, Detailing, Final Inspection & Test Drive

Step 22


Vehicle Undergoes Multi-Step Refinishing Process Using Acrylic Urethane Paint System

Step 21


Taped, Bagged, Masked, Blown Off & Placed in Down Draft Spray Booth Oven
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Step 25


Owner Notified With Confirmation For Delivery
I-Car Gold    NFIB member    ACRB member