St. Louis’ Premiere
Auto Body Repair Shop
8:00am - 5:00pm Mon thru Fri
Auto Body Repair Shop
8:00am - 5:00pm Mon thru Fri
314.772.8800
4111 Meramec
St. Louis, MO 63116
4111 Meramec
St. Louis, MO 63116
- If I am in an accident, what should I do first?
- What if my vehicle needs to be towed in?
- When are you open?
- What is an estimate?
- Who's estimate should I use?
- Should I make an appointment for an estimate?
- Why are estimates different on the same repair?
- What if my vehicle is determined to be a total loss?
- What is Actual Cash (or Fair Market) value?
- What if the insurance company refuses to work with the shop of my choice?
- Can I get a ride home when I drop off my vehicle?
- Can I get transportation while my vehicle is being repaired?
- Can I get other work done on my vehicle while it is in your shop?
- Will the parts be ordered before I drop off my vehicle for repairs?
- How long will repairs take?
- What type of paint does your shop use?
- How will I know when my car is done?
- Do I have to pay a deductible?
- What forms of payment do you accept?
- Is there a warranty on the repairs to my vehicle?
ANSWER
Our policy is to contact customers every 2-3 days during a repair (or as directed). We will call you as soon as the repairs are completed. Our Customer Service Representative will call you at the phone number you designate.
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