St. Louis’ Premiere
Auto Body Repair Shop
8:00am - 5:00pm Mon thru Fri
Auto Body Repair Shop
8:00am - 5:00pm Mon thru Fri
314.772.8800
4111 Meramec
St. Louis, MO 63116
4111 Meramec
St. Louis, MO 63116
- If I am in an accident, what should I do first?
- What if my vehicle needs to be towed in?
- When are you open?
- What is an estimate?
- Who's estimate should I use?
- Should I make an appointment for an estimate?
- Why are estimates different on the same repair?
- What if my vehicle is determined to be a total loss?
- What is Actual Cash (or Fair Market) value?
- What if the insurance company refuses to work with the shop of my choice?
- Can I get a ride home when I drop off my vehicle?
- Can I get transportation while my vehicle is being repaired?
- Can I get other work done on my vehicle while it is in your shop?
- Will the parts be ordered before I drop off my vehicle for repairs?
- How long will repairs take?
- What type of paint does your shop use?
- How will I know when my car is done?
- Do I have to pay a deductible?
- What forms of payment do you accept?
- Is there a warranty on the repairs to my vehicle?
ANSWER
By law, an insurance company cannot refuse your request and must negotiate with the shop of your choice. It is in both parties' best interest to get your vehicle repaired and back to you as quickly as possible.
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