ANSWER

An estimate is the initial examination of the visible and probable damage to your vehicle. The estimate is not a guaranteed price. There may be damage found when parts are removed that will affect the final cost. This estimate is turned into a Repair Order (RO) when the work is authorized by the owner. The customer should receive a completed Repair Order listing what was actually repaired, replaced and refinished when they pick up their vehicle. NOTE: Missouri Law does not require getting more than ONE estimate and you have the right to have your vehicle repaired at the facility of your choice.